Change Management

Upon completion of the program, you’ll be able to:

• Understand the concept and importance of Change Management.
• Recognize and apply the main change management models.
• Implement strategies to change the organizational culture.
• Increase agility and efficiency in managing change.
• Apply major approaches and models of Change Management.

3. Course Content:

Day 1: Introduction to Change Management

• What is Change Management?
• Advantages & Disadvantages of Change Management
• 10 Guiding Principles for Effective Change
• The Seven R’s of Change Management:
  • Who raised the change?
  • What is the reason for the change?
  • What return is required from the change?
  • What are the risks involved in the change?
  • What resources are required to deliver the change?
  • Who is responsible for the “build, test, and implement” portion of the change?
  • What is the relationship between this change and other changes?
• Change Management vs. Change Leadership

Day 2: Developing and Implementing Change

• Acknowledge and Understand the Need for Change
• Involving People in Developing Change
• Developing & Implementing Change Plans
• Challenges in Change Management
• Evaluating Progress and Celebrating Success
• Examples of Change Management
• Changing Organizational Culture
• Understanding Change Management Controls
• Overview of Popular Change Management Models:
  • Kotter’s Change Management Model
  • McKinsey 7-S Change Management Model
  • ADKAR Change Management Model
  • Kübler-Ross Five Stage Change Management Model
  • Lewin’s Change Management Model

Day 3: Advanced Change Management Techniques

• Handling Complaints & Apologies
• Utilizing Digital Techniques in Change Management
• Change Risks: Best Practices for Risk Assessment
• 6 Pillars of Organizational Change Management (OCM)
• Tasks of a Change Manager
• Initiating Top-Down and Bottom-Up Changes
• List of Change Management Tools (2021)
• Role of Digital Transformation in Change Management
• Change Management Trends in 2021

4. Methodology:

The course uses a variety of participatory approaches, including:

• Presentations
• Discussions
• Group Work
• Video Discussions
• Q&A Sessions
• Practical Hands-On Practice
• Small and Large Group Exercises
• Simulations

5. Who Should Attend:

• Managers
• Team Leaders
• Supervisors

6. Languages:

• English / Arabic

7. Duration:

• 3 Days

8. Reference:

• Training Courses